Quality Control

QC/QA principle

We perform incoming inspection of raw materials as well as specification test for each lot of finished products. Certification of Analysis (CoA) and test results are available at this website. We believe that disclosure of these information will help ensure traceability of our products. You can access to the CoA database below.

Manufacturing facility

Own research and production facility

For our own research and production, we are equipped with safety cabinets, sequencer, ultra low temperature freezer, standard freezers, desktop capsulation machine, mixers, capsule counter and various types of scales. Our laboratory room is humidity controlled. Both room temperature and humidity are monitored 24 hours a day.

Partner contract manufacturers

We only work with CMOs certified for GMO. Our CMOs are one of top tier in the industry.
We conduct periodic audit to CMO facility to ensure that everything is in order.

Special considerations to live probiotics

For products that contain live probiotics, they must be treated as “Perishables.” Accordingly, to ensure long-term storage of probiotics, we conduct quality control throughout the manufacturing process and through to shipment. Specifically, we employ following:

Process Characteristics of our products
Manufacturing The temperature of the manufacturing room is maintained as low as possible. This is critical to ensure activity of probiotics.
Primary
and secondary packaging design
Probiotics are prone to (1) humidity and (2) oxygen. To avoid negative impacts of these parameters, we adopt aluminum PTP packaging in which oxygen cannot penetrate (Please note that oxygen can pass through standard plastic PTP). Moreover, inside the secondary packaging, we enclose both desiccant and oxygen absorber to prolong the life of probiotics.
Storage From the manufacturing at the plant to our office, all products are stored at dedicated refrigerator for pharmaceutical products. As such, cold chain is maintained.
Shipment During summer period, we strongly recommend “cool shipment.” Although the cost of “cool shipment” has increased recently, we partially subsidize to reduce financial burden on customers.

QoA database for raw materials

Raw materialsLatest CoACertificate of originProducts
Lactobacilli APDF
Lactobacilli B
Lactobacilli C
Lactoferrin Purity 95%
PDFPDFLactoflora Synergy
Lactoferrin Premium
NMNPDF
Folic acid
Vitamin D3
PDF
Vitamin Premix
StarchPDFLactoflora Forte
Lactoflora Synergy
Lactoflora
Tapioca starchLactoflora Synergy
Capsule Size 0
PDFLactoferrin Premium
Capsule Size 1 APDFNMN
Capsule Size 1 B
Stearate magnesium
Silicon dioxide